Utilities purchase a plethora of mobile applications to increase operational efficiencies in the field. Frequently, the purchase of mobile applications happens in silos. Many organizations wind up purchasing three or more mobile applications throughout their enterprise with overlapping functionality and no method of communicating with the other.
No matter the system-of-entry for data, users need the flexibility to access data from other systems to achieve optimal efficiencies with their mobile applications. But so often, the infrastructure is not in place, or existing integrations are too unreliable to make this a reality. This disconnect undermines the ability of business units to realize the full value of their mobile investments.
To enable the full value of mobile investments, establishing a reliable integration is critical. Consider this workflow. A crew performs an inspection in the field using ArcGIS Collector and finds that an asset requires attention. Then, the organization would like a work order to be created in Maximo, after which the field crews go out with a Mobile Maximo application that provides details on the work and allows them to close out the work in the field. Once the work is complete, it should not only be updated and closed out in Maximo, but the status should also be updated in GIS, closing the loop. Without integration, this workflow is not possible.
The Geonexus Integration Platform offers a fully supported option for GIS and Maximo integration to complete this workflow. This easy-to-use platform provides an interface where users may configure bi-directional synchronization rules on a field-by-field basis. On the GIS side, the tool offers the flexibility to set connections directly with ArcGIS Online or ArcGIS Portal where Esri Mobile Applications store collected data.
After implementing a bi-directional integration solution for your GIS and Maximo integration, mobility benefits in a few different ways. First, GIS and Maximo integrations give users the flexibility to use the mobile application that best aligns with their specific use cases without changing their workflows. There may be an application that fits best for one of your business units and another that works best for another unit. With data integration, it can be a seamless experience for both groups of users.
With GIS and Maximo integration, you also benefit from improved crew productivity. By having access to the latest data in the field, crews can make informed decisions that positively impact their productivity. For example, a crew that finds themselves done early with their assigned work for the day could look at a mobile application and find that there is work that they can attend to nearby.
Watch the demonstration video below to see how Esri Workforce can be leveraged to create work orders in IBM Maximo through GIS and Maximo integration.